LET’S GET STARTED!
We’ll kick it off with a phone call to introduce ourselves, and to get to know you and your company’s basic structure. You tell us all about your staff and your overall office model, and what it is that you would like to improve. All of our consultation time is on the house and you are welcome to ask as many questions as you’d like.
MAKING SENSE OF IT ALL
Cutting edge technology. Everyone wants it! But no one appreciates mind-numbing, high pressure sales presentations laden with annoying technical jargon. We present all of our products and services in a cordial, informal format that shows off our system’s features in context and in plain English.
THE RESOURCE TELECOM ASA
WHAT YOU NEED, WHEN YOU NEED IT
The Resource Annual Support Agreement (ASA) is convenient, prepaid support for anything that you need from us. Unlike competitor’s service agreements, it is not limited to simply repairing something broken. Your Resource ASA allows for adds, moves, changes, fixes, new feature rollouts, training, database backup and archive – whatever you choose. As your needs vary month to month, you’ll have a support plan with the flexibility to cover it all.
NO MORE ANNOYING TIERED SUPPORT PLANS!
Tired of having conditions and limitations placed on your service requests because you didn’t spring for the most expensive Platinum Plan? Here’s the way we see it; every one of our clients deserves our complete and equal attention. Our base ASA includes anything you need, including live support for after hour emergencies should you ever have one. And it’s by far the best value in SF Bay Area telecom.
ALWAYS AN AFFORDABLE, PREDICTABLE TELECOM BUDGET
Billed only once per quarter, the Resource ASA gives you complete coverage for even minor things. Our base ASA covers up to two hours per month for any support you need. You no longer have to suffer a per-incident charge because Bob forgot his passcode! Travel charges for onsite visits? A thing of the past. And here’s a bonus you won’t find with any other vendor’s base support plan – we even cover overtime work after 6pm Monday through Friday.
Our Partner for. If you have 3+ years in business, your new custom designed telecom system is now an easy monthly payment away. 36/48/60 month plans – whatever fits your budget. Stop paying forever for generic cloud services & low rent phones you’ll never own!
Our Partner forServices. New installations or expansion of your existing network cabling. Their local building code expertise and EIA/TIA best practices always provide clean, professional results for our clients.
Our Partner forTalent. We recommend professional voice recordings for all call menus, departmental voicemail greetings, and call center queue announcements. Your choice of male or female talent, even complex bilingual recordings. All done on time and on budget.